Hesk 2.5.3 Update Released

“Hesk 2.5.3 release it has some minor bugfixes as well as some cool features.”

Hesk 2.5.3 is Free PHP Help Desk Software that runs with a MySQL database.

It allows you to setup a web based ticket support system (helpdesk) for your website.

Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.

Changes Details

• Firefox built-in spell check is now enabled when creating/editing knowledgebase articles
• rephrased few commands in the interface for better understanding and consistency
• fix: some Javascript not working if translated command contains a single quote
• fix: line separator chars causing Javascript syntax errors in canned responses
• fix: Hotmail breaks ticket tracking ID in email reply subject by adding spaces
• fix: define dt and lastchange variables for emails when adding a ticket note
• fix: email date should be in RFC2822 format (no manual time adjustment)
• fix: allow upgrading from 2.5.x series without patch files
• updated pop3.php to avoid a strict standards warning
• improved and simplified installation/update script
• added .header a:visited to hesk_style.css
• user password length is no longer limited
• updated TinyMCE to 3.5.10

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